We Make It Happen
SS INFOTECH is one of India fastest growing small and medium enterprise(SME) with a division of end-to-end outsourcing operations in the BPO service providing a high-quality, cost-effective solution to Global companies. SS INFOTECH provides a complete inbound customer service, including technical support, email / web-chat support, and outbound telemarketing. BPO services include transaction processing as well as finance and accounting related services. An excellent blend of experience people, latest state-of-the-art technology, domain expertise and high-level quality processes, helps us facility in improving our clients overall operations efficiency and quality while lower costs by offshore outsourcing. Our primary focus is on Business Process Operations and target verticals being Telecommunication, healthcare, which outsource their Research and Development and Analytical support function to India. Our continued efficient management system will eventually take us to the next phase of evolution, which will encompass high-end Knowledge Base Services like the KPO.
SS INFOTECH’s mission is to develop a loyal customer base for our clients by meeting and exceeding customer expectations and to contribute to their success.
Our mission is also to provide a complete line of a total lifecycle support services, designed to compliment the needs of technology-driven companies and to add value to their business operations, products and services.
SS INFOTECH is a trusted partner and provides its support and services like customer interaction for both technical and non-technical, Transaction Processing services, Business Research, Billing and Collections for leading companies across the USA, United Kingdom and Australia.
Our clients are market leaders in their areas of businesses and SS INFOTECH are in vertical markets such as Telecom, Technology and Travel/Hospitality industries.
Delivering a high quality customer experience across all channels - voice & non-voice is of utmost importance to us.We do this by focusing our attention on the most important asset of our organization – PEOPLE.
SS INFOTECH is a people-centric organization and we regard employees as people and not resources. Our team has some of the best talent in the industry going by industry specifics
We focus on attracting the right talent, developing and caring for employees through various people-centric initiatives.
SS INFOTECH has significant track record of working with Global leaders. We provide a complete end-to-end solution for our clients which includes Sales, customer support functions, collections - which definitely emphasizes on our capabilities and the trust that companies have developed and displayed in us over a period of time that has facilitated SSINFOTECH in very effectively migrating several business processes to India.
Capabilities of providing world-class service at competitive prices, providing over 50% savings vis-a-vis US costs.